Testimonials & References
Feedback from past clients:
When our agent suggested that I used your services to prepare for the sale of Austin Way, Fitzroy North, I immediately jumped at the idea. To have a professional take care of the works, arrange furniture and fittings, including an interior design service, seemed a winner for all concerned. At our first contact, you mentioned that you always try to increase the sale price of the property two or three fold in comparison to your costs. Well I must say that you vastly underestimated the return on investment, that I made with your company, my belief is that you achieved a minimum of a six fold return.
The other thing that you delivered was open honest communication, which is a rarity in this day and age, you also delivered an on time and on budget quality service.
"We are very pleased with the service that Richard and the team at The Makeover Group had provided to us. They were very accommodating and flexible in our extreme tight deadline. They've delivered with high quality, professionalism, and above all, excellent customer service."
Gabriel and I are both very happy with the result and thank you for delivering it in such a tight timeframe.
We would like to thank you for your professional approach in providing property make-over services for our properties particularly in preparation for their sale campaigns. The activities were enthusiastically undertaken and completed to a high standard and having one point of contact made it very easy for us. In addition, the furniture hire ensured the properties looked their best for their sales campaign with the result we exceeded the reserve price on the day.
Thank you for your assistance and we would certainly recommend you to others.
Thank you for making our apartment look so fresh and new. Your advice was invaluable in determining which jobs would make all the difference. We really appreciated how efficient, punctual and reliable you and your staff were. Special thanks also to Mauro. He was a fantastic worker with great attention to detail who took such pride in his work.
The work of the makeover group transformed the property from a well worn family house to a truly aspirational space, both inside and out. Working through one person to coordinate furniture, carpet laying, plumbing, carpentry, gardening, tiling and painting meant very little time needed to be spent phoning, searching for or waiting for tradespeople. Every care was taken to minimise disruption and to make it possible for us to maintain quality of life around the works. I couldn’t have been happier with the result.
We enlisted the services of The Makeover Group to update our outdated warehouse conversion, which we were putting on the market. They stuck to the timeline, ensuring the job was finished on time and organised every aspect of the makeover with professionalism and integrity. The final result was outstanding and helped us to achieve our desired sell price. Their project management and customer service is second to none. We highly recommend them to anyone considering a make-over and we would definitely use them again.
Dion and I can not speak highly enough about the work that you have carried out for us on our two properties. The service the makeover group provided was excellent and was of a high quality. You were very good at keeping us informed along the way. We were also very impressed that you were able to complete the jobs in a prompt manner.
In fact Dion and I have already recommended you to friends.
It was a pleasure doing business with you Richard and we would like to say thanks again.
Thank you so much for the extraordinary work of the Makeover Group on our property. You achieved all that was envisaged in a very short timeframe. We have no doubt that the result from your effort and expertise made the sale of our property much more successful than it would otherwise have been
From a rundown property in need of much TLC, to a bright clean and well presented home in just a few days and at reasonable cost would seem to be a big ask.
But I am happy to acknowledge that Richard Armstrong and the The Makeover Group achieved impressive results without the need for time consuming client guidance or direction.
It was a relief to have someone take over, who comprehensively understood the requirements of preparing a property for sale and who also appreciated that the costs involved were a realistic issue.
Client communication was first class, with Richard ensuring I was kept fully informed.
The effort put in really showed though in the sales photography. No doubt it will also have a positive impact on the potential market at viewings and on the Auction day.
To be frank, I was concerned what might be achieved and what the cost might be, when I first met Richard to discuss pre-sale property preparation on the advice of our agent.
I am more than happy to confirm that I got first class service, first class results and care on costs that represented genuine value for money.
The Makeover Group couldn't help but impress.
The makeover group are true to their name. My house went from looking a little shabby to a highly presentable home in a week. I recommend you spend a little with the makeover group and get a much better sale price for your property - thanks for all your great work and suggestions Richard!
Richard, very happy to give you a testimonial, we thought you were great!
“We would happily recommend the services of the Makeover Group to anyone considering selling their home. In our case, not only did they manage to work within our very tight timeframe, but the quality of the work was excellent. The house looked great!”
Being in the property business, we regularly furnish homes for sale. The companies we have dealt with previously have been furniture hirers. The difference in the service provided by your company was considerable.
The Makeover Group provided an extremely high standard of furniture. It's modern, classy and gave the property a whole new feel.
The property was sold beyond reserve with a number of competing parties. I can gladly recommend your services and will certainly be using you in the future.
We have passed your details to our real estate agent that handles our work in the southeast suburbs; he will be in contact with you directly.
Once again thanks for a job done to above our expectations.
"Good quality workmanship at a reasonable price, together with friendly, professional, and prompt service, the Makeover Group was a pleasure to do business with. Their workmanship and assistance exceeded my expectations."
I recently sold a property I owned but had been renting out for a number of years. The property was in need of TLC to say the least and I followed the advice of my agent to use The Makeover Group to prepare it for sale. While I was initially skeptical, I have no doubt that the money spent on these preparations was returned to me many times over in the sale price we achieved. I found The Makeover Group to be very efficient and easy to communicate with and have no hesitation in recommending their services.
Preparing a home for sale when you reside in a different state is always a challenge. The makeover process was carried out efficiently, Richard communicated constantly throughout the process providing progress updates and any changes that came along.
The property when completed looked fantastic. Your company went to work very quickly to complete all tasks in a very short time frame, enabling photographs for the marketing campaign to be completed and the first open inspection.
We would not hesitate in recommending your services to prospective clients and would like to thank you again for ensuring a stress free property makeover and excellent result.
“Recently I made the decision to sell my home. The Makeover Group re-invigorated it, presenting it with style and eloquence at a minimal cost - an investment well worth the return.
Richard, I appreciate your professionalism, attention to detail, invaluable advice, reliable team and meeting my deadline, it made selling my home all that easier and more profitable.”
"We were very pleased with how much the presentation of the apartment was improved for relatively little spend. I have no doubt that we got the money back a few times over."
Richard and his team delivered a truly magnificent result for us! From start to finish, Richard’s honest and straightforward approach made the experience not only very easy but fun as well. Without his help, I doubt we would have achieved as good a result at sale. Thank you Richard!
My sister and I were extremely impressed with the overall experience of working with Richard and the Makeover Group team. Richard is a pleasure to work with and very professional. He has a wealth of knowledge and guided us in the best direction to achieve the look & feel we were aiming for. We were more than satisfied with the final result and the changes we made definitely generated the interest we were looking for during our campaign period. Many thanks to Richard and the team for making the experience so smooth and successful!
We engaged the services of the Makeover Group in 2009 to modernise our property into a home that represents our distinct tastes and preferences.
The Makeover Group adopted a very inclusive approach to the project, bringing specialist skills and expertise to enhancing our original vision for the home. The professional manner that Richard and his team employed really ensured we achieved a finished product that exceeded our expectations; this was achieved as we lived in New Zealand.
The quality of workmanship and attention to detail was outstanding, addressing many shortcomings of the original build. Coupled with their cost conscious mind-set, it ensured quality work was achieved within budget.
We would recommend the Makeover Group for their professional, customer focused service while achieving outstanding results.