Terms of Use

About the Makeover Group

The Makeover Group is an Australian property presentation company owned by The Makeover Group Pty. Ltd.  References on this site to “we” or “us” are references to The Makeover Group and/or its associated entities, as appropriate.

About the www.themakeovergroup.com.au website (the “Website”)

This Website is created and controlled by The Makeover Group. We publish information regarding the property presentation services that we offer as well as topical information on property and property presentation developments which may be of use to existing and prospective clients.

The information contained on this website is provided as general information only and may change from time to time.

The information is published as an introductory guide to the kinds of services we can provide to existing and prospective clients.

Your access to and use of the information, materials and services provided on this website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained on this website (“Terms”). Your use of this site will mean you accept the website terms of use. If you do not accept these Terms of Use, please exit this website.

Not professional advice

The information provided on the website provides general information only. It is not intended as professional advice and must not be relied upon as such.

We do not accept any liability for any decisions made on the basis of information contained on this website. You should obtain professional financial advice suited to your specific circumstances before you make financial decisions.

If you require more information about the nature of our services and how they can be tailored to your specific circumstances, you should contact us directly.   


The transmission of information over the Internet is not completely secure or error free. In particular, emails to or from The Makeover Group and information submitted to or accessed via this website may not be secure and you should use discretion in deciding what information you send to us via these means.

Linking and Framing

This website may contain links to other web sites and may on occasion display content or information from other web sites within frames on this Website for your convenience. The Makeover Group has not verified the content of such third party websites and is not responsible or liable for that content or information, and do not warrant the accuracy, currency or suitability for any purpose of that information. Unless expressly stated on this website, the provision of a link to an external website does not constitute an endorsement or approval of that website or any of the products or services on that website.

You may only link to our Website provided that you obtain our written permission


The information provided on this website has been compiled for your convenience.  We make no warranties about the reliability, accuracy or completeness of any information contained on the website or that your access and use of the website will be uninterrupted or error free.
To the maximum extent permitted by law, we will not be liable to any person or entity for any direct, indirect, consequential or other loss or damage (however caused, including due to negligence) which may arise out of, or in connection with, the use of this website or the use or reliance on information, including any publication or media release, contained on or linked to from this website.


We may use cookies to identify your computer on our server and so we can track your use of this website. In some instances cookies may collect and store personal information about you. Such personal information will only be used by us in accordance with our Privacy Policy.

Copyright and Intellectual Property

All images and copy are the property of the Makeover Group unless otherwise noted.

You may download and print content from this website for your own personal use only. You must not publish, adapt, communicate to the public, distribute to third parties, amend or make any other copy of any part of the content on this website without our prior written consent.

Changes to these terms

We reserve the right to amend, modify, add, delete and make corrections to the website at any time without notice.

Privacy Policy

This Privacy Policy applies to the collection, use, disclosure and handling of personal information by the Makeover Group and its associated entities via this website. The Privacy Policy explains how The Makeover Group handles your personal information (being information about you as an individual) as you access and interact with us and with this website.

The Makeover Group is committed to protecting the privacy of individuals and is bound by relevant Information Privacy laws.  We will only collect, use or disclose personal information in accordance with those laws and this Privacy Policy.

Your use of this website is also subject to the Makeover Group Terms of Use.


The Makeover Group collects personal information you tell us about yourself and information about your use of our Website (including via cookies).  We will only collect personal information where the information is necessary for use to perform one or more of our functions or activities.

It is our usual practice to collect personal information directly from you. We may also collect personal information about you from publicly available sources, or in some cases, from third parties. The information may include (but may not be limited to) your name, contact details and Internet Protocol (IP) address.

Use and Disclosure

We only use your personal information for the purposes for which you give it to us and for related, internal management purposes. 

We may use your personal information for the following purposes including (but not limited to):

  • Providing you with the goods or services you request
  • Promoting and marketing our goods or services to you
  • To improve the operation of our website
  • To inform you of services, events or information that may be of use to you
  • Conducting customer surveys.

We do not give information about you to other organisations or anyone else unless one of the following applies:

  • you have consented
  • you'd expect us to or we have told you we will
  • it is required or authorised by law

We may also share your personal information amongst The Makeover Group entities and with contracted service providers we use in conducting our business.  This includes but is not limited to: advertising agencies, legal and accounting services providers, credit reporting agencies, property service providers and building and presentation services companies.

We may also use your personal information to measure traffic patterns and to track the usage of our website.  

Customer Surveys

From time to time The Makeover Group surveys its customers regarding their satisfaction with our products and services and the products and services provided by our contracted service providers.

If you do not wish to participate in any survey received from The Makeover Group, please contact us by email at [email protected]. If you choose not to participate in surveys conducted by The Makeover Group, we are less able to improve our services and those services provided by our contracted service providers.

Your right of access

If you wish to access, correct or update any personal information we may hold about you, please contact us as set out below. However, we may charge for providing access to this information and we may refuse access where the relevant privacy laws allow us to do so. 

If you wish to request that we correct your personal information held by us you may do so in writing. We may, in accordance with relevant privacy laws, refuse to correct your information in some circumstances.

Please contact us via email on [email protected] if you wish to access your personal information.

Information about the Website and our services

We may contact you via email, SMS or other means in order to provide you with updated information about the website, in relation to events or to provide you with other information about our services. If you do not wish to receive any such information, please contact us as set out below.

Storage and security of your personal information

We will take reasonable steps to keep any personal information we hold about you secure. However, except to the extent liability cannot be excluded due to the operation of statute, we exclude all liability (including in negligence) for the consequences of any unauthorised access to your personal information. Please notify us immediately if you become aware of any breach of security.

PLEASE NOTE: The Makeover Group does not provide facilities for the safe transmission of information across the internet. The transmission of information over the internet is not completely secure or error free. In particular, emails to or from The Makeover Group and information submitted to or accessed via this website may not be secure and you should use discretion in deciding what information you send to us via these means.

Changes to this Privacy Policy

We may change this Privacy Policy at our discretion. By continuing to use the website, or otherwise continuing to deal with us, you accept this Privacy Policy as it applies from time to time.